This is usually due to an overlarge save file, sometimes due to excessive inventory or survivor count. We have heard reports of people making room in their save file by clearing out their supply lockers or deleting previous survivors.
- Log in to each community and clear as much space out of your supply locker as possible.
- If you have an empty community slot, use that to start a new community with survivors from a previous community. Then delete that community on the Manage Communities screen.
While this has resolved the issue for some players, it has not resolved it for everyone. If you are experiencing the issue after clearing out your locker and removing survivors from previous communities, please submit a ticket.