I apologize for the delays we are experiencing in responding to submitted tickets. We have been taking necessary safety precautions for the current coronavirus situation. Part of the delay is coordinating how to best respond while our staff adjusts to working from home.
We are also seeing that the Juggernaut Edition is performing well, but more customers means more tickets. We ask your forgiveness as we continue to work through our backlog of messages from launch weekend and thank you for your understanding during a difficult time. As always, we love our fans and thank you for making this possible. Please bear with us as we get to your requests.
Undead Labs Customer Advocates