Frequently Asked Questions
Check here for answers to issues regularly experienced by our community.
- I Want to Know How the Closet Works!
- I want to tell you about this bug I am experiencing!
- All Plague Hearts defeated, but my Legacy mission will not start!
- I can't find anymore plague hearts!
- UPDATED! I’m getting an Error Code 3 or 4 when trying to play multiplayer with a friend!
- My game crashes when I try to launch it!
- My Mission marker appears outside the playable area!
- I want a refund, how do I get it?
- I’m getting an Error Code 6 or 7 when trying to play multiplayer with a friend!
- Help, I'm stuck on (or in) this wall/crevasse/whatever!
- I want to know my game version!
- I can’t connect to my friends!
- I want to upgrade to the Ultimate Edition!
- I want to install the DLC I just purchased!
- There are new bugs in this patch!
- My game never stops loading!